3 Tips to Boost Workforce Enablement

Millennials are reshaping the world of work through their knowledge of new technologies, work habits, and attitudes of the 21st-century workplace. At the same time, IT departments are working to add flexibility to the way they are supporting the Millennial worker. Yet it’s not just about IT providing the right tools and devices to its employees so they can get their jobs done effectively; IT needs to offer an overall workplace ecosystem that is secure and innovative. In September 2016, Dell commissioned Forrester Consulting to conduct a study with 560 information workers across all industries in Australia, India, the UK, and the US. Learn more about the working habits that emerged from the study, and how IT departments can apply these insights to future deployments.

Different Workforce Types Drive and Demand Technology Changes

Different Workforce Types Drive and Demand Technology Changes

 
Creative worker

Workers who need devices that do not stand between them and their imagination.

Engineer

Workers who build intellectual property and do research on complex situations.

Field worker

Field technicians, those who work in outdoor research, emergency services.

 %
 
 

Mobility workers move frequently from place to place and work in a standing position or remote location at least 50% of the time.

 %
 
 

Desk-centric workers at a desk on company-owned facilities at least 50% of the time.

IT Lacks an Understanding of Worker Needs

IT Lacks an Understanding of Worker Needs

 
Expectations

Millennials expect to have access to products they’re accustomed to in their personal lives and embrace new technologies in the workplace rapidly.

41% of employees feel their technology-related requests / requirements are not a priority for IT.

 %
 
36%
of employees feel IT does not understand their needs well enough to provide the devices they need to be productive
30%
of employees feel IT does not have the knowledge of the emerging technologies that can help them innovate
36%
of employees feel IT does not have the budget to support their work habits by providing the correct devices/tools
Tailored devices boost workforce dynamics

Tailored devices boost workforce dynamics

 
 %
 
 

Increased efficiency and productivity

Digital disrupts every part of the business model. To cope, businesses must enable their employees by using multiple but equitable workforce enablement tools. Other benefits tailored devices may have on worker productivity include:

  • 80% improved experience as an employee
  • 75% improved decision making
  • 75% make quicker business decisions
Over the past 12 months, employees consider that firms have achieved the following when supporting work habits:

Over the past 12 months, employees consider that firms have achieved the following when supporting work habits:

 
 %
 
 
Improved customer service
 %
 
 
Increased revenue growth
 %
 
 
Lower costs/improved efficiency
Level Up Your Security Solutions

Level Up Your Security Solutions

 
Workers that are aware of IT security policies
89%

However, 31% of them admitted that they often by-pass security controls on the device to get the apps and tools they need.

46% & 43%

Creative workers (46%) and Engineers (43%) are more likely to by-pass security controls to get their work done.

 
3 Ways to Boost Your Workforce

Millennials are reshaping the workforce with new knowledge, habits, and attitudes. Make sure your IT is offering the right equipment and workplace ecosystem to get optimal productivity.